Refund Policy

1. Refund Policy Overview

We want you to be completely satisfied with your order. If you receive an item that does not meet your expectations, is damaged, or is incorrect, you may be eligible for a refund.

2. Eligibility for Refunds

To request a refund, please contact customer support within 24 hours of receiving your delivery. Refunds are assessed on a case-by-case basis and may be granted for:

• Incorrect items delivered
• Missing items in your order
• Damaged packaging or spoiled food
• Severe delivery delays exceeding acceptable time windows

3. Processing Refunds

Once approved, refunds will be processed back to your original payment method within 5 to 7 business days.